Thank you for shopping with Xraided. We strive to provide high-quality digital products and a smooth experience for all of our customers. Please review our refund policy below before making a purchase.
Digital Product Policy
All products sold on this website are digital eBooks delivered electronically. Once an eBook has been delivered and the download link accessed, we generally do not offer refunds due to the nature of digital goods, which cannot be “returned.”
Eligibility for Refunds
Refunds may only be considered in the following situations:
✅ The wrong eBook was delivered due to a technical error
✅ You accidentally made duplicate purchases of the same eBook
✅ You were unable to download the eBook and our support team could not resolve the issue
If you believe you qualify for a refund, you must contact us within 7 days of purchase at [support@xraided.online] with your order details and a description of the issue.
Non-Refundable Situations
✘ Change of mind after downloading
✘ Compatibility issues if the product description clearly stated the supported formats
✘ Failure to read the product description before purchasing
Resolution Process
Our team will review all refund requests carefully and respond within 3 business days. If a refund is approved, it will be processed back to your original payment method.
If you have questions about this policy or need help accessing your files, please contact us any time at [support@xraided.online].